Grace started her career as a relationship manager in the financial industry before spending a stint as Head of Digital Marketing in a digital agency before returning to financial services as an associate director of sales. Throughout the course of her career, she has developed excellent interpersonal skills, managing the expectations of multiple stakeholders whilst leading and managing digital sales and delivery teams. At the same time, Grace also uses her in-depth marketing experience to help her organisations build a strong online presence through SEO, SEM and Social Media Marketing

At FirstCom Academy, Grace is an ACTA-certified trainer who brings her strong track record of successfully driving digital transformation into the classroom. Passionate about helping individuals achieve their full potential and empowering them to succeed in their careers, learners can look forward to benefitting from her digital marketing and people management skills when they attend her courses. 

Irene is an ACLP-certified trainer, Design Director and Digital Marketing Strategist. Her professional career spans over 25 years in the design industry where she built a strong portfolio of creative digital campaigns. Including branding, digital marketing strategy and producing original content for notable clients like Naturel, Din Tai Fung Singapore, and Invictus Law Corporation.

At FirstCom Academy, Irene imparts her professional experience to adult professionals in digital marketing certification courses such as Facebook and Instagram Advertising as well as Google Marketing. Her learners consistently describe her as a knowledgeable trainer who goes the extra mile by generously sharing her experience and insights from real-world perspectives.

Janus started her social media marketing journey in 2012 before leaving to start her own coaching and training business. In 2020, she became renowned as one of the pioneer content creators for TikTok Singapore to start their education and learning platform — #learningisfun.

Since then, she’s built a niche as a TikTok career coach sharing job search and career progression tips using creative short videos and TikTok Live sessions. While creating content for TikTok, Janus has been featured in The Straits Times and collaborated with brands like Senoko Energy, National Crime Prevention Council and Scentopia.

At FirstCom Academy, Janus teaches TikTok fundamentals where she shares her fun and infectious energy as well as tips for creating content and growing an audience on the platform.

Jeff is a B2B and B2C marketing industry veteran with over 12 years of experience in strategic branding, digital marketing and UX design. His career spans both corporate and consultancy roles with a broad understanding of the entire marketing pipeline including but not limited to: marketing communications, digital marketing analytics, brand design, business development as well as market and customer research.

Outside of training, Jeff concurrently runs his own brand consultancy firm serving local and regional SMEs. At the same time. he also handles online/offline marketing communications, social media, and digital campaign management for Shaw Contract Asia in the Southeast and Northeast Asia regions.

As an ACLP-certified trainer, learners who attend one of Jeff’s digital marketing courses at FirstCom Academy can expect informative lessons gleaned from his wealth of knowledge and experience in regional marketing.

Co-founder and Creative Director of video marketing consultancy JusgoVisible, Jocelyn helps businesses develop virtual events and livestreams to grow their brand. As Creative Director, she assists brands in strategising ways improve their online visibility and is responsible for producing livestreams for the regional China-ASEAN Smart City Innovation Competition.

She has over 20 years of experience in retail, customer management as well as offline and online marketing with stints at well-known retail names such as Triumph, H&M and Dior. She is also an ACTA-certified trainer and adjunct lecturer at Nanyang Polytechnic.

At FirstCom Academy, Jocelyn imparts her wealth of sales, marketing and retail knowledge to learners.

Joshua is an ACLP-certified trainer with a varied background in the Service and Digital Marketing Industry. Prior to becoming a trainer, he had a 5-year stint as a cabin crew for Singapore Airlines where he trained his effective communication, leadership and interpersonal skills. Following this, Joshua was a marketing manager responsible for the entire marketing strategy from social media to search engine optimisation and website analytics.

At FirstCom Academy, Joshua engages learners with his unique mastery of digital marketing and soft skills. Whether he is imparting his knowledge of social media platforms or teaching effective leadership, learners are sure to find his lessons fruitful, fun and interesting.