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        Course Overview

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        Missions, Vision and Values

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        Trainees' Ratings

        The Training Quality and Outcomes Measurement (TRAQOM) ratings are contributed by trainees who have attended SSG-funded courses. The quality rating measures trainees' perception of learning quality, customer service, trainer and course content. The impact rating measures trainees' perception of how well this course has benefitted their work and career 6 months after course completion.

        Trainees' Feedback on the Course's Quality
        Ratings

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        Trainees' Feedback on the Course's Impact on Work and Career
        Ratings

        /5

        Trainers' Profile

        Vanessa Chan

        Vanessa is a veteran marketing professional with over 20 years of industry experience. Her long career has spanned various MNCs, SMEs, and industries, including insurance, transportation, wellness, and education.

        As an Associate Trainer at the Singapore Institute of Retail Studies (SIRS) the CET...

        William Lee

        Trainer profile will be available soon.
        If you would like to know more about trainer, please reach out to us at learn@fca.edu.sg or +65 6653 7552.
        Thank you!