Trainees' Ratings
The Training Quality and Outcomes Measurement (TRAQOM) ratings are contributed by trainees who have attended SSG-funded courses. The quality rating measures trainees' perception of learning quality, customer service, trainer and course content. The impact rating measures trainees' perception of how well this course has benefitted their work and career 6 months after course completion.
Trainers' Profile
LIM ENG CHUAN
- Change Management
- Coaching
- Customer Service
- Leadership
- Negotiation
- Performance Appraisal
- Team Building
Lyon Loo
Public Health - previously employed with Ng Teng Fong hospital, Lyon has partnered with clinicians, allied health and nursing leaders to facilitate various organizational-wide improvement projects.
Mel Goh
Specialization (Past 3 years)
- Communication
- Leadership
- Presentation
- Project Management
- Problem Solving & Decision Making
- Resilience
- Thinking Skills
Mia Chua
Specialization (Past 3 years)
- Customer Confidence
- Innovation & Change Management
- Leadership
- Performance Management
- Service Culture
Muru Nagaraju
A passionate corporate trainer and facilitator, Muru’s key competencies are in People Management and Leadership training, Interpersonal Communication and Presentation skills, Personal Effectiveness and Team Building. A confident speaker, Muru has presented at international conferences, such as WIS...
REBECCA YIN
Service Audits, Service Values Development and Translation, Service Touchpoint Mapping, Culture Building, Values Cascading and Workplace Learning.