User guides and more information on MySkillsFuture Student Portal can be found in the Frequently Asked Questions (FAQs) section.
For Primary, Secondary & JC/MI Students and Teachers
If you are experiencing NRIC login issues, please try the following methods:
For ApLM Users (Secondary Schools only)
If you are experiencing issues with ApLM-related matters, please email moe_aplm@moe.gov.sg
If you are experiencing any other issues on the MySkillsFuture Student Portal, please submit your enquiry here.
For Adult Learners and Tertiary Students
Please submit your enquiries on the MySkillsFuture Workforce Portal. Alternatively, you can also call the One Call Centre (OCC) at 6785 5785. Call centre operating hours are from 8:30am to 5:30pm (Monday to Friday) and from 8:30am to 1pm on Saturday (Closed on Sunday and Public Holidays). Queries related to SkillsFuture Credit (SFC) and SFC-eligible courses can be found in the Frequently Asked Questions (FAQs).